Marble Beaded Necklace

 

Return Policy

At The Cheer Up Boutique, every piece is curated with love and intention. Because we carry limited-run, small-batch collections, our return policy reflects the unique nature of our offerings while helping us remain fair and sustainable.

Thank you for supporting Desiree’s small business- all the glory to God! 🙌💕

We want you to feel confident and cheerful in every purchase. If something doesn’t work out, we’re here to help. Please review our return policy carefully below.

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Our Promise to You

Our goal is for every piece you receive to make you feel amazing. While we hope you love everything you order, we understand that returns may sometimes be necessary. We offer a simple and transparent return process.

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Return Overview

• Returns are accepted within 14 days of delivery

• Eligible items may be returned for store credit or exchange only

• Store credit is issued as a digital gift card

• Items must be unused, unworn, unwashed, and in original condition with tags attached

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General Return Policy

All returns are for store credit or exchanges only. No refunds to original payment methods.

Eligibility

• Returns must be initiated and shipped back within 14 days of receiving your order

• A maximum of 5 initiated returns per customer per month is allowed

Item Condition

Returned items must:

• Be unworn, unwashed, and unused

• Have all original tags attached

• Be free of stains, odors (including smoke), perfume, deodorant, makeup, pet or human hair

• Be returned in original packaging

Items that do not meet these requirements will be denied and returned to the customer at their expense.

Additional Notes

• Orders cannot be canceled once placed

• Pre-order delivery dates are estimates and vendor delays are beyond our control

• Variations in color or pattern due to lighting or screen resolution are not considered defects

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How to Return an Item

1. Email us at thecheerupboutique@gmail.com to initiate your return

• Please include your order number

2. Pack the item securely in its original packaging

3. Ship your return using a trackable shipping method to:

The Cheer Up Boutique

c/o Returns Department

2605 72nd Ave. E #116

Ellenton, FL 34222

Once received and inspected, store credit will be processed within 2–3 business days.

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Refunds (Store Credit)

• All approved returns are issued as store credit only

• Items must be postmarked within 14 days of delivery

• Items must meet all return condition requirements

If a returned item does not qualify, store credit will not be issued and the customer will be responsible for return shipping.

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Exchanges

Due to limited inventory, we cannot guarantee availability of exchange items.

• Exchange requests do not reserve inventory

• Exchanges are processed only after the original item is received and approved

• If your requested item is unavailable, store credit will be issued instead

• Customers are responsible for shipping costs on exchanged items

To secure an item, we recommend placing a new order right away.

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Final Sale & Non-Returnable Items

The following items are FINAL SALE and cannot be returned or exchanged:

• Seasonal & Holiday items

• Sale or discounted items (including flash, holiday, or promotional sales)

• Handbags

• Jewelry & accessories

• Eyewear & hair accessories

• Home & gift items

• Perfumes

Returned final sale items will not be accepted.

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Damaged, Missing, or Incorrect Items

If your order arrives damaged, missing an item, or incorrect, please email thecheerupboutique@gmail.com within 3 days of delivery.

Please include:

• Clear photos

• A detailed description of the issue

If approved:

• We will provide a return shipping label

• A replacement will be sent if available

• If unavailable, store credit will be issued

Please Note:

• Color, pattern, or texture variations due to photography or screens are not defects

• Fit or sizing issues are not considered damage

• Damage caused after delivery, wear, pets, or improper handling cannot be accepted

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Policy Exceptions & Account Standing

Any exception to this policy is granted at the sole discretion of The Cheer Up Boutique. Excessive or abusive return activity may result in restricted purchasing privileges.

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Legal Disclaimer

By completing a purchase with The Cheer Up Boutique, you agree to all policies outlined above, including return, exchange, shipping, and package protection terms. Policies are subject to change without notice.

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Questions?

We’re happy to help 🤍

Email us at thecheerupboutique@gmail.com

Thank you for trusting us to bring these special pieces to you!